Title Billeje FAQ
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Description These are the most frequently asked questions from our customers about their upcoming car rental. We hope this answers your questions.
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Car rental FAQ - Frequently asked questions about your rental

How to rent a car with Enterprise

It’s easy to rent a car with Enterprise. Here, we answer any questions you might have.

  • Does my own insurance cover my deductible?
  • Do your cars have winter tires on in the winter?
  • Is it possible to pick-up/drop-off the car outside opening hours?
  • Are there any hidden fees?
  • What is the condition of your rental cars?
  • How is the rental car insured?
  • Rental car guide - How to rent a car with Enterprise
  • What does "or similar model" mean?
  • What is «deductible coverage»?
  • What happens if I get a ticket with the rental car?
  • Who can drive the rental car?
  • What tires are on the vehicle?
  • What countries can I drive in?
  • Where do I pay for my car rental?
  • How do I pay for my car rental?
  • How do I change my booking?
  • How do I rent a car with you?
  • How do you determine the car's condition when I return it?
  • Why do the prices fluctuate so much?
  • How old do I need to be to rent a car with Enterprise?
  • How many kilometers can I drive in the rental car?
  • I ordered insurance through a broker
  • I’m going through a toll station. What do I do?
  • Can I choose the car model?
  • Do I have to pay a deposit?
  • Do I need to buy additional insurance?
  • When do I pay for the car rental?

Do you still have a question? Then contact or visit your local Enterprise Rent-A-Car location. Find your nearest location here.

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