Car rental FAQ - Frequently asked questions about your rental
How to rent a car with Enterprise
It’s easy to rent a car with Enterprise. Here, we answer any questions you might have.
- Does my own insurance cover my deductible?
- Do your cars have winter tires on in the winter?
- Is it possible to pick-up/drop-off the car outside opening hours?
- Are there any hidden fees?
- What is the condition of your rental cars?
- How is the rental car insured?
- Rental car guide - How to rent a car with Enterprise
- What does "or similar model" mean?
- What is «deductible coverage»?
- What happens if I get a ticket with the rental car?
- Who can drive the rental car?
- What tires are on the vehicle?
- What countries can I drive in?
- Where do I pay for my car rental?
- How do I pay for my car rental?
- How do I change my booking?
- How do I rent a car with you?
- How do you determine the car's condition when I return it?
- Why do the prices fluctuate so much?
- How old do I need to be to rent a car with Enterprise?
- How many kilometers can I drive in the rental car?
- I ordered insurance through a broker
- I’m going through a toll station. What do I do?
- Can I choose the car model?
- Do I have to pay a deposit?
- Do I need to buy additional insurance?
- When do I pay for the car rental?
Do you still have a question? Then contact or visit your local Enterprise Rent-A-Car location. Find your nearest location here.