Thank you for renting a car with Enterprise!
Below, you will find some information about your car rental, to ensure you have a smooth journey with us. Should you have any further questions, we have listed the email and phone numbers for our branches and customer support. Please do not hesitate to reach out to us if you need help, we are happy to support you.
Important Information for Your Journey
Refuelling/EV-Charging
If you don't refuel before returning the car, we will do this for you, for an additional charge.
Please be aware of what fuel to put in your car. Diesel has a black handle and unleaded has green. Never use the blue handle.
Putting in the wrong fuel is not covered by any insurance.
Electric cars: Return the car with minimum 80% battery charged to avoid extra charging fee from us. Charging an electric car is easy; find the closest charging point at the GPS in the car. Plug it in, charge it and then it is ready for the next driver.

Gas stations, hotels, restaurants & other good to know
Warranty Assistance
- VW/Skoda/Audi: +47 915 04 444
- BMW: +47 678 04 057
- Ford: +47 800 56 105 or +47 21 52 37 66
- Tesla: +47 23 96 02 85
- Suzuki: +47 22 08 60 10
- Mercedes: +47 67 90 83 00
- Volvo: +47 22 32 39 50
- Toyota/Lexus: +47 800 33 105 or +47 22 71 71 95